Frequently Asked Questions

  • Does Yahshi Bakes have a storefront?

    Not yet! We’ve established our brand through popups over the years, and will have a brick and mortar in the future. Currently, we offering corporate catering, and a cookie subscription box.

  • Where can I find your products?

    You can order products on our website, and will soon be able to order at a couple local cafes in the Bay Area. We look forward to expanding, and offering products through DoorDash, Uber Eats and more.

  • Can Coranavirus spread through food?

    According to the CDC, "Coronaviruses are generally thought to be spread from person-to-person through respiratory droplets. Currently there is no evidence to support the transmission of COVID-19 associated with food." (Center for Disease Control and Prevention)

  • Are all of your products vegan?

    No, not all of our products are vegan. We offer many vegan products including several cookies, banana bread, and oat milk chai.

  • Do you make vegan, gluten free products?

    No, we aren’t able to make vegan, gluten-free products at this time. Soon, we will be able to accommodate more dietary restrictions.

  • Do you still host popups?

    At this time, we’re taking a step back from popups. Instead, we’re focusing on our cookie subscription box, and corporate catering because they guarantee sales of our products.

  • Do you offer refunds?

    Customers understand that choosing Yahshi Bakes means supporting a small company and our limitations. All items are non-refundable. Once we have taken the time to make your order and deliver it to you, we are not responsible for the package. We use UPS to ensure that products arrive fresh and ready to be enjoyed.

  • Can I cancel my order?

    Once we begin working on your order, it can’t be canceled. If you need to cancel your event please let us know ASAP. if we have started working on your order, you will not be refunded. However, depending on the circumstance, we may be able to reschedule your order.

  • What shipping carrier do you use?

    We ship via UPS because the products arrive faster. Packages arrive within one/two days of being shipped.

  • How do the cookies stay fresh?

    Yahshi Bakes cookies stay fresh because as soon as they’re baked and cooled, they are vacuum-sealed to lock in moisture. Then, the cookies are frozen solid to ensure that they remain fresh in the transportation process. By the time they arrive, they are chewy and ready to be enjoyed. You can optionally reheat them if you would like, but it’s not necessary.

  • Do the cookies contain preservatives?

    No, our cookies don’t contain preservatives. We keep our ingredients clean and simple. Our cookies contain natural ingredients and will keep for 2-3 days. You can extend the shelf life by freezing the cookies and allowing them to sit at room temperature for at least 90 minutes before enjoying them.

  • Do you ship cakes?

    No, we don’t ship cakes. They are best enjoyed fresh, and with beautiful decor. Hopefully one day we ship coffeecake and pound cakes which have a longer shelf life, and are less fragile.